Phil Sheldon & Catherine Heeg: Changes in Tourism Industry

Join a lively conversation with me (Phil Sheldon), owner at Hanns Ebensten Travel/Alyson Adventures and member, China Inbound Task Force at NTA and graduate of ITMI.

In this interview I share my insights on how the tourism industry has changed and how a tour director can provide ‘ecology of place’ for tour guests. While experiential tours are growing in popularity, the role of the tour director is to provide structured serendipity to a new breed of traveler.

Check out our homepage where the podcast is imbedded: HEtravel.com

About philsheldon

Owner of Hanns Ebensten Travel and Alyson Adventures.
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